Positive Emotions, Leadership, and the Bottom Line

Positive Emotions, Leadership, and the Bottom Line

According to well-documented research from both the Gallup Organization and the Hay Group, roughly 50 to 70 percent of how employees perceive their organization’s climate can be traced to the actions of one person—the leader. More than anyone else, the person in charge creates the conditions and reinforces the tone-from-the-top that directly affect people’s moods at work and ultimately their ability to perform for themselves, their teams, and the organization.

A positive climate protects the bottom line by protecting the organization's reputation; reducing employee turnover; preventing incidents of workplace violence and harassment and complaints involving Human Rights and Ministry of Labour; protecting the business owners and leaders from personal liability. Hence, an authentic positive climate requires a conscious daily moment-by-moment commitment beyond town-hall meetings, team-building events, and rah-rah meetings.

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