When major changes are announced, leaders tend to emphasize all the benefits that will follow with the successful new strategies. Fanfare and power point presentations are theatrical and entertaining. However, we tend to ignore, discount, or deny the reality of loss that the changes will bring. Change means loss. First you lose, hopefully you accept, and then and only then can you decide to change.Read More
Once upon a time, a company discovered that they could realize a savings of $40,000 annually by inserting paper into the fax machine sideways, thereby cutting transmission time by 15 percent. However, the director reported that, “It will be hard to implement because it means changing behaviour.” Getting people to change just one small behaviour is inherently difficult. How are we to deal with negative emotions that comes along with changes?Read More
Regardless of whether we initiate change or change is forced upon us, loss is an element of change that needs to be noted, respected, and acted upon. Failure to identify and be ready for the endings and losses that change produces is the largest single problem that we encounter in transition. No one foresees how people will be impacted by a change even when the change is an improvement. We all lament and experience a sense of loss for "what was" whether it's related to our personal life or related to our job.Read More
When a diagnosis of a critical illness occurred at the peak of an executive’s career, it was a devastating tap on the shoulder and a reminder of her vulnerability. Her physical recovery went well. Her emotional recovery was a different story.
If you have been sidelined by a critical illness or you know of someone who is preparing to return to work, here are 5 tips for successful return to work.Read More
Reintegrating back into work isn’t easy after a long-term absence or critical illness, for anyone – the returning employee, their co-workers, or the manager.
Life goes on, or so they say, while the person is away. Work carries on, challenges are met, goals change, and the team sort of ‘re-forms’, either figuring out how to ‘get it done’ in spite of a void if the position is left open, or learning to work with a temporary replacement who does their best to fill in.Read More
Organizations that expect workers to contribute with their heads and hearts must accept that emotions are essential to the new 21st Century management style. The old management paradigm allowed people to have feelings, as long as the feelings were positive. The new management paradigm affirms that managing people is managing feelings.Read More
Many of us display a tendency to focus on what went wrong and what tasks are left incomplete in a given situation. Even when we make considerable progress toward our objectives, the elements that could have been performed better tend to be highlighted. While this is a condition of human nature, those seemingly lost opportunities have the potential to negatively impact workplace culture.Read More
For years, I have witnessed companies struggle with creating a better workplace, good profits, and true growth by introducing improvements into every function and process. Competitive pressures keep increasing, the pace of change keeps accelerating, and companies MUST continually search for higher levels of quality, service, and overall business agility. The treadmill moves faster, companies work harder, but results improve slowly or not at all. Dynamic change is not a DIY project.Read More
Going to discouraging or negative places is natural when coping with an intense life challenge such as critical illness. But how long do you allow yourself to stay there? Can you think of a time when you were in a hard place and all of a sudden, your mood or outlook spontaneously changed for the better? Perhaps you were deep in the flow of your work, out for a walk, or even doing some housework.Read More
There is a tendency for us to exaggerate our own talents – to believe we are above average in our endowment of positive traits and abilities - even when being modest in our self-assessment. The inclination to exaggerate our own talents is amplified by our tendency to misperceive the causes of certain events.Read More